privacy policy
This Privacy Policy explains what personal data is collected when you use the catsngr.com, any catsngr.com mobile application (“Cats”) and the services provided through it (together the “Service”), how such personal data will be used and shared. By using the Service, you promise us that:
"Process", in respect of personal data, includes collecting, storing, and disclosing it to others.
CATSNGR.COM. Online Markets place for agro commodities, a company registered in the Federal Republic of Nigeria (with registered office at 43 Diya Street, Gbagada, Lagos) will be the controller of your personal data.
We collect data you give us voluntarily (for example, an email address). We also collect data automatically (for example, your IP address).
You may be asked to provide us information about yourself when you register for and/or use the Service. This information includes: first name, last name, phone number, email, gender, date of birth (together “Required Information”), address details, working hours, etc., as well as access to your photos, albums, and their metadata. You will need to provide us with your ID or similar identification document if you want to post an advertisement in the Mobile Phones category, unblock your account, or make a duplicate account primary. You will need to provide us with your Bank ID and САС (certificate of incorporation of legal entity) if you want to participate in trade as a vendor.
To use our Service and register an account, you will need to provide Required Information. You will be able to use the Service even if you do not give this data to us, but some Service's functionality may be limited to you (for example, if you do not register an account, you will not be able to chat with other users, post ads, see contact details of other users).
Sometimes you may also need to provide us additional information in the communication with our Support Team in order to fulfill your request (for example, if your account was previously blocked, we may ask you to confirm your identity by providing an ID document).
While posting an announcement on the Service, you can decide to provide additional personal information on yourself. For example, you can decide to make available your CV or any photos of you or bearing your personal information. You acknowledge that by providing your personal data in the announcement you are making such data publicly available. In addition, you acknowledge and agree that we will make public some personal data from your profile to provide the Service - it will enable us to facilitate communication and transactions between the users.
You should carefully consider risks associated with the fact that you make certain information - in particular, your phone number, address, photos, passport and financial details, or exact location - publicly available.
When you decide to log in using Facebook, we get personal data from your Facebook account. This includes your profile image, name, and Facebook ID. Unless you opt-out on the Facebook Login screen, we will also collect other data, such as email address, gender, date of birth, friends list, and location as listed in your Facebook profile. For more information, please refer to the Facebook Permissions Reference (describes the categories of information, which Facebook may share with third parties and the set of requirements) and to the Facebook Data policy. In addition, Facebook lets you control the choices you made when connecting your Facebook profile to the App on their Apps and Websites page.
When you log in with Google, we get your name, email address, profile picture, and Google ID. We use your personal data from Google in accordance with this Privacy Policy. To know more about how Google processes your data, visit its Privacy Policy. To remove access granted to us, visit Google Permissions.
When you decide to log in using Apple , we get Apple ID, name, and email from your account. You can use Hide My Email function during signing in with Apple, and it will create and share a unique, random email address that will forward our messages to your personal email. Apple lets you revoke access provided to the App on your Apple ID Manage Page by following the next steps.
When you decide to log in or verify your phone number using Truecaller, we get personal data from your Truecaller user profile upon your consent. This includes your phone number, name, addresses (country code; city; street; zip code), profile image, job title, company name, gender, and other information from your profile. For more information, please refer to the Truecaller Privacy Policy.
If you were invited to create an account in the Service, the person that invited you can provide personal information about you, such as your phone number, email address, social media account, or other contact information.
We may collect your name, official government ID number, and photo image to confirm your identity. For this, we will share this information with a 3rd party service provider, NIMC, in order to validate it with the governmental sources. National Identity Management Commission may use your ID number to collect the following additional data on you from the governmental sources: full name, date of birth, image, address, phone number, gender, government ID expiry date, or other additional information associated with your ID number that the issuing authority may provide. NIMC may process or store your data outside of the borders of your country.
Data about how you found us
We collect data about your referring URL (that is, the place on the Web where you were when you tapped on our ad).
2.3.2. Device and Location data
We collect data from your device. Examples of such data include: language settings, IP address, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and Facebook ID.
2.3.3. Usage data
We record how you interact with our Service. For example, we log the features and content you interact with, how often you use the Service, how long you are on the Service, what sections you use, and how many ads you watch.
2.3.4. Advertising IDs
We collect your Apple Identifier for Advertising (“IDFA”) or Google Advertising ID (“AAID”) (depending on the operating system of your device). You can typically reset these numbers through the settings of your device’s operating system (but we do not control this).
2.3.5. Transaction data
When you make payments through the Service, you need to provide financial account data, such as your credit card number, to our third-party service providers. We do not collect or store full credit card number data, though we may receive credit card-related data, data about the transaction, including: date, time, and amount of the transaction, the type of payment method used.
2.3.6. Cookies
We use cookies to enhance your experience on our website. Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work or to work more efficiently, as well as to provide reporting information and assist with personalized advertising. For more information about cookies and how we use them, please refer to our Cookie Policy.
In our data protection practices, we strive, in particular, to provide that personal data is: processed in accordance with specific, legitimate, and lawful purposes consented to by you; is adequate, accurate, and without prejudice to the dignity of a human person; stored only for the period within which it is reasonably needed; and secured against reasonably foreseeable hazards and breaches such as theft, cyber-attack, viral attack, dissemination, manipulations of any kind, damage by rain, fire, or exposure to other natural elements.
We process your personal data for the following purposes:
4.1. To provide our Service
This includes enabling you to use the Service in a seamless manner and preventing or addressing Service errors or technical issues.
4.2. To customize your experience
We process your personal data to adjust the content of the Service and make offers tailored to your personal preferences and interests.
4.3. To manage your account and provide you with customer support
We process your personal data to respond to your requests for technical support, Service information, or any other communication you initiate. This includes accessing your account to address technical support requests. For this purpose, we may send you notifications or emails about the performance of our Service, security, payment transactions, notices regarding our Terms of Use, or this Privacy Policy.
4.4. To communicate with you regarding your use of our Service
We communicate with you, for example, by push notifications or in the chat. As a result, you may receive notifications, whether on the Website or via email, that you received a new message on Cats. To opt out of receiving push notifications, you need to change the settings on your browser or mobile device. To opt out of certain types of emails, you need to follow the unsubscribe link located in the footer of the email, contact our support team at support@catsngr.com, or adjust your settings in your profile.
The services that we use for these purposes may collect data concerning the date and time when the message was viewed by our users, as well as when they interacted with it, such as by clicking on links included in the message.
4.5. To research and analyze your use of the Service
This helps us better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop Cats and our new products. We also use such data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what features and sections of Cats our users like more, what categories of users use our Service. As a consequence, we often decide how to improve Cats based on the results obtained from this processing. For example, if we discover that the Vendors services section is not as popular as others, we may focus on improving it.
4.6. To send you marketing communications
We process your personal data for our marketing campaigns. We may add your email address to our marketing list. As a result, you will receive information about our products, such as special offers and products of our partners. If you do not want to receive marketing emails from us, you can unsubscribe by following the instructions in the footer of the marketing emails, contacting our support team at support@catsngr.com, or adjusting your settings in your profile.
We may also show you advertisements on the Website and send you push notifications for marketing purposes. To opt out of receiving push notifications, you need to change the settings on your device and browser.
4.7. To personalize our ads
We and our partners use your personal data to tailor ads and possibly even show them to you at the relevant time. For example, if you have visited our Website, you might see ads of our products, for example, in your Facebook feed.
We may target advertising to you through a variety of ad networks and exchanges, using data from advertising technologies on and off of our Services like unique cookies or similar tracking technology, pixel, device identifiers, geo-location, operating system information, and email.
To opt out or influence personalized advertising, you can follow the instructions specific to your device's operating system. You may also find useful information and opt-out options by visiting the following links:
- Network Advertising Initiative
- Digital Advertising Alliance
- Digital Advertising Alliance (Canada)
- Digital Advertising Alliance (EU)
- DAA AppChoices page
Please note that these opt-out mechanisms are specific to the advertising networks and platforms you are using and may be different for each platform.
4.8. To enforce our Terms and Conditions of Use and to prevent and combat fraud
We use personal data to enforce our agreements and contractual commitments, to detect, prevent, and combat fraud. As a result of such processing, we may share your information with others, including law enforcement agencies (in particular, if a dispute arises in connection with our Terms of Use).
4.9. To comply with legal obligations
We may process, use, or share your data when the law requires it, particularly if a law enforcement agency requests your data by available legal means.
4.10. To process your payments
We provide paid products and/or services within the Service. For this purpose, we use third-party services for payment processing (for example, payment processors). As a result of this processing, you will be able to make a payment and use the paid features of the Service.
We process your personal data under the following legal bases:
5.1. Your consent
On this basis, we use your cookies as described in our Cookies Policy.
5.2. To perform our contract with you
5.3. For our (or others') legitimate interests
We rely on our legitimate interests for the following purposes:
5.4. To comply with legal obligations
We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Service. We may share some sets of personal data for the purposes and with the parties indicated in Section 2 of this Privacy Policy. The types of third parties we share information with include, but are not limited to:
6.1. Service providers
We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions. These may include:
6.2. Law enforcement agencies and other public authorities
We may use and disclose personal data to enforce our Terms of Use, protect our rights, privacy, safety, or property, respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or as otherwise required by law.
6.3. Third parties as part of a merger or acquisition
As we develop our business, we may buy or sell assets or business offerings. Customers' information is generally one of the transferred business assets in these types of transactions. We may also share such information with any affiliated entity (e.g., parent company or subsidiary) and may transfer it during a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
In the event of a data breach that may pose a risk to the rights and freedoms of individuals, we will notify the competent supervisory authority if such notification is mandatory. If the risk is assessed as "high," we will also notify the affected data subjects without undue delay. The timeframe for notification will be determined by us based on the number of affected data subjects and the time required to collect contact information for notifications.
If the measures taken or proposed to be taken in response to the breach do not address your concerns, you have the right to lodge a complaint with a competent supervisory authority or seek redress in a court of competent jurisdiction.
No limitation of liability shall avail us in case we act in breach of the principles set out in Section 3.
To be in control of your personal data, you have the following rights:
To exercise any of your privacy rights, please send a request to support@catsngr.com.
We do not knowingly process personal data from persons under 16 years of age. If you learn that anyone younger than 16 has provided us with personal data, please contact us at support@catsngr.com.
We may modify this Privacy Policy from time to time. If we decide to make material changes to this Privacy Policy, you will be notified through our Service or by other available means and will have an opportunity to review the revised Privacy Policy. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.
We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including providing the Service to you), which includes the period during which you have a Cats account. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will store your hashed email address, phone number, identification documents, and information on the fact your account has been blocked after fulfilling your request to delete your personal data. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You may contact us at any time for details regarding this Privacy Policy and its previous versions. For any questions concerning your account or your personal data, please contact us at support@catsngr.com.
Effective as of: 15th July, 2023